What forms of payment do you accept?
Vanessa De Lacy accepts Visa, MasterCard and PayPal. All prices are in Australian dollars
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
I am more than happy to do custom orders.
Vanessa De Lacy's shop policies.
Payment - I require immediate payment when the order has been placed. If payment has not been received I will cancel the order and re list the item.
Shipping - If you require insurance, please contact me before purchasing your item and I will add on the required amount. I cannot cover the cost for items that go missing or are damaged in transit.
Refunds and Exchanges - In regards to refunds, you will have 14 days to return the item so please email me ASAP on receiving your package to discuss this. Postage costs cannot be refunded.
Commissions - I require an initial payment of 50% deposit then full payment once the painting has been finished.
Please email me with any problems and I'm sure we can work something out.
Vanessa De Lacy
All artwork ©Vanessa De Lacy 2019